Pinnacle Apartments

Ratings & Reviews

Overall Rating

5(91 reviews)96.7% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Eric L. - |Recommended: YesGreat Place — Good location helpful staff
response from property -Thank you for your kind words! We hope you enjoy your residency!
submitted by Carolyse E. - |Recommended: YesWe need one assigned parking space. — I love living out here.
response from property -We Love Having You Live Here!!
submitted by Linda C. - |Recommended: YesAwesome Contemporary Complex — I loved living here. The staff was always friendly and I never had an unanswered question. Great place to live if you have pets. It's centrally located to where you could walk to the shops and bars. The demographic seemed to be more of the younger generation, which was nice for me. They were consistent with events and trying to being the community together. The only thing I had an issue with is tenants not cleaning up after their pets. I would say the waste was pretty apparent when I would walk my dog around the complex. We should be held more accountable as tenants, but I understand it puts more stress on the staff to constantly monitor that. Literally the only upsetting thing about living here. Great place to live. Definitely would come back if I'm ever back in Virginia.
response from property -Thank you so much for the awesome review! Come back to us any time!!
submitted by Shelbie N. - |Recommended: YesOver all it is a nice place to live — It sometimes feels too crowded but it is a friendly place to be
response from property -Thank you for the feedback! We appreciate your residency. If you ever need anything please do not hesitate to ask.
submitted by Chandler R. - |Recommended: YesOverall, Would recommend this apartment to a friend. — It is a pleasure living here but in need of some major changes. My main problem is the parking situation. There is a limited amount of space compared to the amount of people that live here. My apartment houses 3 people in itself and there's about 20 spaces for everyone in the community to park in. If not, I have to park across the street and hope I don't get towed or park even farther and make a 5 minute walk to my house, not mention I am a young lady that typically gets off of work late. I pay for parking here, there is no reason I shouldn't be guaranteed a spot Also, whenever we put in a request to maintenance, it take about 2 or 3 tries to prove that we're actually in need. The apartment knew we were moving in and didn't proceed to fix the air conditioning and yet we had to live with no air conditioning in 100 degree weather for at least a week and a half in addition to almost passing out before being showing any effort.
submitted by Michael E. - |Recommended: YesThe garage I rented is to small to fit my Silverado pickup in — Property is beautiful, and the exterior of the property is well maintained. The interior of the property is at the mercy of the maintenance staff and the experience of the staff and this is true with any property. However the Chief of the boot and maintenance manager here at Pinnacle is very aware of what is going on with the property. He is on his game and does a great job. The Ladies at the front office are very professional and their hospitality is very inviting. Overall the Pinnacle Apartments has a positive environment and friendly atmosphere for all who live here.
response from property -Thank you for your kind words Mr Bradley. It has been a pleasure having you as a resident. We apologize that you are unable to fit your Silverado into the garage but hope that you are still enjoying all that Pinnacle has to offer.
submitted by Cory T. - |Recommended: YesLove it — I moved here to live in a safer environment
response from property -Thank you for your review! We hope you will continue to Love it! We appreciate your residency are glad to have you as resident of Pinnacle!
submitted by Skyler G. - |Recommended: YesFriendly, safe, comfortable, affordable, and amazing — It feels like home, and it is very comfortable and it's so close to everything You sometimes overhear people yelling in the hallway or outside, but other than that the staff is very nice and helpful, and the complex is amazing
response from property -Thank you for the review! We are glad that you feel comfortable here. Please feel free to contact us if there is a noise issue, we are happy to look into it!
submitted by Christine O. - |Recommended: YesFirst Apt. — Love the apartment. Just enough space and very modern.
response from property -We are happy that you love the apartment! Please let us know if you need anything during your residency. We are excited to have you as a resident at the Pinnacle.
submitted by Shica S. - |Recommended: YesAwesome Sauce — my first year here has been great
response from property -Thank you for your review! We are happy that you feel we are Awesome Sauce!! It is truly a pleasure to have you as a resident!
submitted by Misty M. - |Recommended: YesGreat Community To Live In — Its a nice community, very safe.
response from property -Thank you for your review! We appreciate your residency and hope that you will continue to love living @ The Pinnacle!
submitted by Michael J. - |Recommended: YesOverall a very nice and well kept apartment building. — Great place to live.
response from property -We are happy to hear you enjoy living @ The Pinnacle! We hope that you continue to love living in our community. We enjoy having you as a resident!
submitted by Tatyana P. - |Recommended: YesDog Hair — Everything has been pretty okay since the kitchen sink work order. The only issue that I have is the amount of dog hair that is on the stairs in the hallway. I understand that dog's shed, but it is disgusting. I feel so bad for the cleaning company that comes once a week. It is almost as if their work is pointless.
response from property -Thank you for your review. We appreciate the feedback and appreciate you as a resident. Please let us know if the hair is still an issue as we have communicated to residents in your area about the excessive pet hair on the stairs. The Maintenance and Cleaning Crew are awesome and do try to get to it even more than on the normal weekly schedule. Continued feedback will only help us improve. Thank you again!
submitted by Kassia P. - |Recommended: YesIt's a nice place to live — It's a nice and quite location with good amenities. I'd recommend this place to anyone.
response from property -Thank you for your review. We are glad to hear that you would recommend us! Thank you for your residency at the Pinnacle we are happy to have you!
submitted by Jeremy C. - |Recommended: YesPinnacle Review — I would tell them the apartment complex is really nice a little pricey but definitely worth it.
response from property -Thank you Mr Coleman! We appreciate your feedback and your residency. We hope you will continue to enjoy our community.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Pinnacle Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Pinnacle Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose