Interior Apartment Home

Ratings & Reviews

Overall Rating

(140 reviews)
97.1% of customers recommend this property

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Resident Reviews

submitted by Anthony J. - |Recommended: YesGood very Nice place no Complaints — Very quit and cool place to Live
response from property -Thank you for the 5 star review. We really appreciate your feedback regarding our community.
submitted by Jackson F. - |Recommended: YesReview - Fried — Excellent experience, good communication from the office and great living conditions. 10 10
response from property -Thank you for your feedback. We’re so pleased to hear that you’re enjoying our community here at Pinnacle and that our team has been responsive to your needs. We sincerely value our residents and want each one of them to be completely satisfied with their home and our service. Please reach out if we can assist you in any way. Thanks again!
submitted by Sidney B. - |Recommended: YesAmazing — I love it. I’ll miss living here.
response from property -Thank you for your feedback! We are so glad that you have enjoyed everything that our community has to offer. We appreciate your residency and we wish you the best of luck with your new home!
submitted by Deirdre T. - |Recommended: YesI am happy... — Rent is high It is worth it....Very happy with Rachel and the staff there.....
response from property -Thank you so much for this five-star review! We always appreciate hearing what our residents love about our community. Especially, we love to hear about our extraordinary staff members. Thank you again, and we hope you will be happy with us for years to come.
submitted by TRACEY J. - |Recommended: YesGood — Responsive and friendly
response from property -We really appreciate the high rating. Feedback is very important to us, and it means so much that you love everything we have to offer at Pinnacle Apartments.
submitted by Olivia A. - |Recommended: YesNice — I'd tell them it was a nice community and community events and nice amenities.
response from property -Thank you so much for the kind words and high rating. We're thrilled to hear that you love being a part of our community at Pinnacle. We hope you'll be happy here for years to come.
submitted by Annalise S. - |Recommended: YesWonderful location and facilities — Quiet building, safe, and lovely
response from property -Thank you so much for the positive feedback. We’re thrilled to see that you rated Pinnacle five stars.
submitted by Brianna H. - |Recommended: YesI love the property and the staff Everyone is always willing to help. — I love living here This place is amazing and clean. I would recommend to anyone
response from property -That's great to hear! Thanks for taking a moment to share this positive review of Pinnacle!
submitted by JOVAAN V. - |Recommended: YesI think that the property is great overall. — Living here is very comfortable.
response from property -Thanks for taking a moment to share this review and high rating of Pinnacle Apartments! Your compliments motivate us in our continued efforts to serve you with an exceptional living experience.
submitted by David B. - |Recommended: YesGreat Place to live — property staff are truly professionals. They see that everything is running in your apartment.
response from property -Thanks for the kind words about Pinnacle Apartments! We're glad our community, with its friendly staff and convenient location, has been such a great home for you. We appreciate your residency!
submitted by Monique W. - |Recommended: YesI dont like the fact that rent and storage went up i wasnt prepared for that — i would tell them that it is really nice but the rent does go up
response from property -Thank you for your time in doing a review for us. We love having you as our resident here at Pinnacle. Alicia Wilson
submitted by Olivia B. - |Recommended: YesLoved living here — Peaceful, clean, and spacious place to live
response from property -We’re so pleased to hear that you’ve had a wonderful experience here at Promenade Pointe. Thank you for choosing to make your home with us, and for your compliments about our community!
submitted by Gabriel S. - |Recommended: YesExcellent Interior Exterior Needs Love — The interior is incredible. The AC is quick but clumsy to use to deal with hot VA summers, and the vaulted ceilings are amazing. I genuinely couldn't imagine a better apartment The walkways elevator garbage areas often have debris, likely due to hopefully very few inconsiderate neighbors. The elevator also has a last inspected sign from 2019 and was due in 2020, so it's nearly two years overdue but operates feels fine . Incredible 9.5 10 interior, 6 10 community. The price 1550 corresponds well compared to other properties in the area.
response from property -Thank you for your feedback. We are happy to address these things brought to our attention. Have a great rest of the day. ~ Alicia Wilson
submitted by Brianna H. - |Recommended: NoGood — It's a good community.
response from property -Thank you for your kind word. We are happy to have you live with us here at Pinnacle Apartments. ~ Alicia Wilson
submitted by SHAYLYNN N. - |Recommended: YesGreat Place — It’s a great, quiet, clean community.
response from property -Thank you for reviewing Pinnacle Apartments! We take great pleasure in providing our residents with an excellent living experience, and we sincerely appreciate your positive review as well as your high rating.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Pinnacle Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Pinnacle Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose